1. Legal Framework
These Terms and Conditions constitute a binding contract governing your participation at Palms Bet Bulgaria. By checking the registration consent checkbox and logging into your account, you agree to comply with all provisions, regulations, rules, and privacy conditions set forth. This platform is managed by Telematic Interactive Bulgaria AD, a company officially incorporated under Bulgarian laws, holding corporate registration number UIC 206568976.
2. User Eligibility and Registration
To establish and fund a secure user account on Palms Bet, you must satisfy the following strict requirements:
- You must be at least 18 years of age (or the legal age of majority applicable under your specific legal jurisdiction).
- You must provide your real, accurate, and completely verified personal details during account registration.
- You must not have been previously self-excluded or barred from national physical or virtual gaming facilities listed in the National Revenue Agency register of vulnerable persons in Bulgaria.
- You are strictly forbidden from maintaining more than one registered profile. Duplicate profiles found will be immediately deactivated, and active betting balances might be voided.
3. Account Protection and Security
You hold sole responsibility for safeguarding your personalized account credentials, including security passwords, security pins, and SMS OTP verification details. You are fully responsible for any gaming wagers, payments, or actions initiated through your logged-in session. If you suspect any unauthorized profile access, you must contact our support staff immediately.
4. Financial Depositing and Cash Out Terms
All deposits, active wagers, and cash-out requests must be initiated in authorized regional currencies (primarily Bulgarian Lev - BGN, or Euro - EUR, and designated alternatives such as KES). You warrant that the funds deposited belong fully to you and are not sourced from any illegal, fraudulent, or grey-market activities.
Prior to authorization of your initial cash-out request, Palms Bet is legally bound to conduct thorough Know Your Customer (KYC) identity checks. This requires users to upload legible pictures or files of their official identity documents, verified utility bills, or valid payment card source proofs. Cash outs are systematically sent via the exact same payment method utilized to deposit the original funds.
5. Wagering Rules and Game Fair Play
Wagers are valid once fully processed and confirmed on the Palms Bet server frameworks. The system cannot cancel, amend, or modify confirmed bet slips. We reserve the absolute right to correct obvious typing errors, miscalculated odds, or game-related glitches, voiding affected slips when required.
Using any form of automated bots, collusive methods, systemic mathematical exploitation, or structural platform loop-holes is strictly illegal. Any profiles displaying patterns of malicious exploitation will be locked immediately, with related balances frozen pending comprehensive internal audits.
6. Intellectual Property Restrictions
The entirety of the platform design, structural layouts, graphical assets, brand logos, code systems, software elements, and copy material is owned exclusively by Telematic Interactive AD or our professional game software providers. Any unauthorized replication, commercial reuse, or unauthorized extraction is strictly forbidden.
7. Platform Liabilities and Disclaimers
Palms Bet is provided "as is", without structural or technical warranties of any kind. While we strive to maintain uninterrupted, latency-free system operations, we are not liable for any server downtimes, interrupted game rounds, or connection lapses experienced due to external networks or local equipment errors.
8. Dispute Resolutions and Governing Law
These Terms and Conditions are governed completely by the legislative frameworks of the Republic of Bulgaria. All disputes, complaints, or legal claims arising from platform wagers must first be raised with our complaints desk. If a mutually acceptable solution cannot be reached, unresolved issues can be escalated to the National Revenue Agency of Bulgaria or the Sofia competent civil courts.